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Testimonials
Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"After having a horrific experience at another dealer, I walked into Northshore Harley and met Mr. Herb & Thad back in parts. Let me start by saying these 2 guys are incredible, and are an invaluable asset to the company. They went out of their way and then some, to find me the "stock" style cable for the new handlebars I bought from them. When they found an error in the catalog, Mr. Herb went to each bike on the floor and measured cables until he found the ones that would work for my application. These 2 gentlemen have my business from now on, no question. After the parts arrived, the Service Dept. had me in there with an appointment that fit my schedule, and had me out in a day. Awesome job, the bike looks incredible! Thanks Mr. Herb, and also Thad...thanks for putting the customer first."
By: Sal    Covington, LA
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"After yrs of having jap bikes, I decided to get a Harley RKC or so I thought! Upon entering the store, I was greeted my Mike Landry. He was friendly, courteous, knowledgeable and pulled out of stock two different bikes, brought them in the yard and we were ready for a test cruise. Well, I didn't buy at that time. I took a week to sleep on it, then call back. I asked him some techincal questions a/b the bike then asked him a/b the 48's. He said they're in! So I came in, bought one w/ his help and Jason in F&I. Both guys made my buying experience a most pleasant and enjoyable one. I will definitely go back and buy again in the future! How I lived w/o a Harley all those years is beyond me! Bruno's is the place! It's Premier Class! merci beaucoup, Mike!"
By: Dave    Covington, LA
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"Once again the staff at Northshore does it again! I went in to have the front tire checked due to some abnormal cupping and Cornbread (aka Kris Brown to his momma), Steve Hotard and the rest of the guys in the service dept, got me set up with a new front tire! In less than a half hour, I was back on the road with new rubber and the best part- ZERO cost to me! I also don't want to leave out Fozzy Fosnough and Thad Patin in parts, every time I've been at the parts counter, those two get me what I need, fast and friendly. I hope you read this Mike, because you have one hell of a staff at the Northshore dealership! Kudos to you for running such a top-notch dealership and this is why I recommend Northshore Harley to all my friends! Thanks again!"
By: John    Pass Christian, MS
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By: Paul    LONG BEACH, MS
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"Everyone from front door to back door are first class. Mike Bruno's Northshore Harley is the best dealer. Other Harley dealers should take lessons from you guys."
By: Randy    Gulf Breeze, FL
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"Staff was very friendly and helpful and prices are great. I drove from florida to get my bike. I will only buy from mike brunos from now on!!"
By: Anonymous    Gulf Breeze, FL
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" After doing some motorcycle shopping, I called Northshore Harley Davidson in Slidell, La. One hour and forty minute's later I walked in the door of Northshore Harley and was met by salesman Jay Grant with a handshake and smile. Jay walked me back into the dealership and showed me the Road King we talked about on the phone. We then walked around and looked at several more Harleys, until I decided which one I wanted to select, not just the one someone was trying to get me to select. I bought a 2007 Road King Classic, was introduced to the Northshore Harley staff, what a great bunch of folk's to deal with. If you want to purchase a new or used Harley give Northshore Harley serious thought, these people are about working with a customer and making their customer satisified in every phase of buying a Harley. My thank's and appreciation go out to all whom work at Northshore Harley, and thank you for making me feel welcome at your dealership, no doubt I have become a lifelong customer. Don Saranthu"
By: Don    Mobile, AL
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"I called northshore harley to see if they warranty engine problem said bring in we will warranty the problem, northshore harley will always be my harleydavidson dealer for every thing from now on. thanks to everyone at the service dept. and parts dept."
By: stephen     Gulfport, MO
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"I did not walk in to buy a new bike but that is the way it worked out. When I say "worked," the sales staff and Marc busted their butts to make the deal. They have my respect, admiration and thanks for putting my big butt on the finest thing on two wheels. An unexpected day off found me at the service door for my 1,000 mile service, just hoping to get it done sometime that day. Well it turned out better than I could have hoped for, they took me right in and I was out before lunch. I have not had an experience like that, even with an appointment at another dealer.One more thing the guys in parts and accessories have never disappointed, even with a $5.00 item, they stop what they are doing and walk accross the store to make sure I get the correct item. WELL DONE YOU GUYS, I WILL TELL EVERYONE I KNOW OF THE SERVICE I GOT FROM NORTHSHORE!"
By: van    covington, LA
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"This is not my first time to comment, and my other comments have had nothing but great things to say. Again your service people took really great care of me and my problem. I want to thank Robert, he showed concern for my problem and had it corrected. Your service person "Cornbread" did an out standing job on my Ultra. I want to give them a BIG THANK YOU and you for running a business that always has the customer's best interest at heart. Thanks to you all. Charlie "
By: Charlie    Picayune, MS
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"I just purchased a 2000 Roadking at this dearlership. I was treated like family from the moment I entered the showroom. EVERYONE was friendly and went out of their way to make sure I was given the best deal possible. It was the best buying experience I have ever encountered. I will be sure to recommend Northshore Harley Davidson to anyone in the market to buy a preowned or new motorcycle. Thanks for treating my wife and me like part of your family. And we had a lot of fun meeting everyone that works there. NORTHSHORE HARLEY DAVIDSON IS AWESOME!!!"
By: billie    gulfport, MS
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"I just purchased a 2000 Roadking at this dearlership. I was treated like family from the moment I entered the showroom. EVERYONE was friendly and went out of their way to make sure I was given the best deal possible. It was the best buying experience I have ever encountered. I will be sure to recommend Northshore Harley Davidson to anyone in the market to buy a preowned or new motorcycle. Thanks for treating my wife and me like part of your family. And we had a lot of fun meeting everyone that works there. NORTHSHORE HARLEY DAVIDSON IS AWESOME!!!"
By: billie    gulfport, MS
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"These guys are AWESOME!!! Service and Parts Dept. are top shelf. Robert, Steve, Herb, and ALL the guys in Service and Parts go the extra mile to make your experience a warm and welcome one. The bottom line is they care about your satisfaction and the experience you have with them. They saved my 97 Ultra Classic 125th Shriner's Anniversary Edition bike. Another dealer had the bike and gave me an estimate to repair the wreck at $10,880.71. The insurance company wanted to total the bike. After an issue with the first dealer, the insurance company allowed me to get a second estimate. I loaded the bike up and to Slidell I went. The rest is history. It is on the road with an estimate that was HALF of what the first was. These guys are AWESOME!!!!!! "
By: JAY    Quitman, MS
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"Finally got my first harley and i am very happy with everyone here. I will definately be a return customer. Everyone was nice and helpful. Cant wait to ride to a bike nite. "
By: Michael    Carriere, MS
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By: John    Slidell, LA
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"Our experience with Mike Bruno's Harley Davidson, Houma and Northshore have been more than satisfactory. Mike Bruno's staff has exceeded our expectations with the service we have received from both stores. I have recommended both Stores to all my friends and family. Thank you for making our purchases and repairs a pleasant experience and may you continue to do so."
By: Rebecca    Ponchatoula, LA
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"Hello, I am an active duty Navy guy and have been stationed overseas for almost 6 years. I recently bought my first Harley Davidson and am having it delivered to Mike Bruno's Hd in Slidell. I picked up the phone and called and was not put on hold by anyone, which was a shock. I talked to Mr. Collie and found how easy picking up my bike would actually be. He helped me with all my questions and that was well appreciated. I will buy all my acessories from Mike Bruno's HD. Thanks for the great experience. Carmon Whatley"
By: carmon    Singapore, --
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"Im glad I bought the Iron through the no pressure staff of the north shore dealer thanks again."
By: chad    paradis, ME
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"I shopped four dealerships in three states. Jay Grant at Mike Bruno's Northshore was the only person that seemed to truly want my business and proved it by making me a deal I couldn't refuse on a 2009 FLHRC Road King Classic. The staff at Mike Bruno's Northshore was super friendly every step of the way and really made me feel as if I was joining the Harley-Davidson family. My next purchase will definetly be at Mike Bruno's Northshore. I look forward to a long and happy business relationship with Bruno's and recommend the staff at Northshore to anyone. Many sincere thanks to Jay and the rest of the staff from the Barnes family!"
By: John    Pass Christian, MS
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"Mike Bruno has assembled a staff of professionals who work diligently to meet/surpass all expectations and ensure customer satisfaction. People that you can depend on and trust to do 'the right thing'. This has meant a lot to my wife and I---and that's why we will keep going back. "
By: Ward    Lacombe, LA
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"I had fuel injection problems that another dealer could not get a grip on. The crew at Northshore had my bike up and running like new in no time. Thanks!!"
By: Joe    Poplarville, MS
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"Hi my name is Renee and I just wanted to say that my husband Ken and I are back as loyal customers because of your service dept. We have purchased 3 HD's from the Northshore HD prior to Mike Bruno taking it over. We had poor service from the service dept. so we took our business to the Baton Rouge HD, then we started going to the Hammond HD. They had my son's bike for 2 weeks before telling us that it would be an additional 20 days before they could start on his 1000 mile service and fix the clutch that they had serviced a few months ago. When I called your service dept. I was treated with respect and was told if I wanted I could bring it in the next day! WOW that is service, I just left your store and the service man was terrific I did not get his name. Thanks and it good to be back. "
By: Renee    Franklinton, LA
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"I bought a passenger pillion.I had many questions about other accessories,your parts people were very friendly and knowledgeable.I will be back, thanks allot. Rick S."
By: Eric    Lacombe, LA
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"I HAD MY 1990 FXRS IN FOR SERVICE, THIS WAS MY FIRST SERVICE EXPERIENCE WITH YOU , AND I WAS PLEASENTLY SURPRIZED. I WAS TREATED VERY GOOD BY MARK AND STEVE IN SERVICE , I AM IN THE AUTOMOBILE BUSINESS AND KNOW WHAT GOOD CUSTOMER SERVICE IS , AND HOW RARE IT IS TO RECIEVE IT, YOUR DEALERSHIP IS TO BE COMMENDED ON THE JOB THEY DID, I WILL IN THE FUTURE USE YOUR STORE FOR MY HARLEY, I HAVENT HAD A CHANCE TO RIDE MY BIKE MUCH SINCE I GOT IT BACK BUT IT SEEMS LIKE THE TECH DID A GREAT JOB, THANKS AGAIN"
By: CRAIG    SLIDELL, LA
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"i recently purchased my 08 rocker fxcwc at northshore and i absoultly love my bike.all of the staff at northshore are very friendly and helpful.the buying expierience was made very easy.thank you northshore.special thanks to jay and nick."
By: frank    gulfport, MS
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"Rick in sales was great to work with. Stayed late and helped me get my dream bike, 2008 Road King Classic. It is nice to know that someone near Mississippi wants to deal with you and has the bike you are looking for. I look forward to dealing with you guys again. I will be bringing in both the Sportster and Road King to these guys for servicing and maintenance instead of those other HD Dealerships."
By: Donald    Kokomo, MS
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"Mike Bruno's Harley was the best experience I have ever had buying ANY vehicle. The sales team they have there are very friendly and helpful. They aren't like other dealerships I have been in that just want to get you in and get you out. They really cared about my purchase, and took the time to make sure that everything that I purchased was what I really wanted. My happiness was their biggest concern. They made it very clear that buying my Harley wasn't just sale, it was a welcoming me into the family, and you would never give a family member something they didn't want. Well, needless to say, thanks to them I am riding a 2008 Dyna Super Glide Custom, 105th anniversary edition Harley Davidson. I definatly couldn't be more pleased with my purchase or my experience. Thanks for you commitment to excellence there at Mike Bruno's. "
By: John    Slidell, LA
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"Love my '07 XL883. Buying experience very pleasurable. Compliments to your staff. Will definitely recommend to friends. Purchased 12/29/07 and was told would receive $500 gift card in the deal and $20 gift card from poker run in store. Please advise when I will receive. Thanks."
By: Anonymous    Pass Christian, MS
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"Nothing but a great experience even before I purchased my bike. All ways treated like someone special when ever I visit your dealership."
By: Albert    Slidell, LA
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"I just bought 2008 1200 Sportster and it was a great time buying it."
By: David     mandeville, LA
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"You guys made it real easy to upgrade to my 08 Road Glide, no hassles, nobody pushing, just let me decide on my own. Entire transaction was easy."
By: Curtis    Pearl River, LA
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"Went Christmas shopping, Great time.. Nice Store, Big inventory and great employees, very helpful.. Thanks"
By: David     Gretna, LA
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"The sales team at NorthShore is on top, Rick is the man. I have purchased three bikes at N.S. this year. My next bike is going to be an 08 Fatbob and I will be buying it from Mike's. Thanks, "
By: Patrick    Long Beach, MS
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"I had been riding metric, but wanted to make the move to USA iron. I found the bike of my dreams, but it was at Mike's Houma store. You guys busted it over, got the bike, got it serviced, and closed the deal. All in time for me to break it in on my ride to Little Sturgis MS. Great Job!! I don't mind riding across the bridge to your store AT ALL!"
By: James    Long Beach, MS
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"I live in Mississippi and will always shop at Northshore, best dealership around. Love making the ride over,keep up the good work."
By: Michael    Saucier, MS
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"Yall are the most friendly and customer oriented Harley dealership that I have been to. The customer always come first. I will purchase my next bike from yall with out a doubt."
By: Bob    Covington, LA
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By: GLENN    METAIRIE, LA
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"You guys are pretty good. Living in Gulfport and, of course, Biloxi has a shop, but they are awful. I like you guys for your Parts Dept. and that you are open 6 days a week. It's always worth the ride over. Thanks for being cool too. "
By: james    gulfport, MS
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"NorthShore Harley is the best around! No question!"
By: justin    long beach, MS
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