Mike Bruno's Northshore Harley-Davidson^®

Where do I start? The entire team are the best, Jay, Malcom, TJ and Brian were the workhorses that got the ball rolling on a beautiful 2010 Softail Custom, then off to Mike who sealed the deal. These guys are fun, professional and informative making the whole experience effortless, they literally made me feel like family. In fact, the experience was so good I went back and picked up a brand new 2023 Street Glide for the long rides. The service department are second to none, they took the time to tweak the bikes to make sure they were a perfect fit for me and the wife. Shout out to Bubba for deliveries right to my front door. Can't forget parts, Fozzy really knows his stuff, he has already begun helping me with the typical 3 year journey on customizing my new rides. Can't forget the beautiful ladies of apparel, they are the first people to great you as you walk thru the door, always smiling making you feel welcome, not to mention helping you get your HD merch on. Last but not least, a huge shout out to George and Brenda at the Riding Academy. If you are a new rider or a grizzled vet, I highly recommend taking their riding class. I've had my motorcycle license since I was 16 (now 58) but because I was off a bike for many years I decided to take the class, and I'm here to tell you their training put me in a much safer place with 2 tires down. If you're thinking of buying your first bike or upgrading to something new I encourage anyone to make Mike Bruno's Northshore HD your first choice. Trust me they are the only choice. Thank you all, and God Bless Keith Baker (Employee: Jay Frame, Malcolm Parfait, Terryl Jordan, Mike Landry, Brian Elliott, Kyle Scivicque, Paul "Fozzy" Fosnaugh, Richard "Bubba" Ard)

Had bike serviced Tuesday. They are quick and they will bend over backwards to accommodate you. They are a great bunch of people there.

Best dealership! Best bikes! Best sales team! Best service team! Many thanks to Ryann for running point! Shes a very knowledgeable and attentive salesperson!!! (Employee: Ryann Hudson)

I took the beginners course in the Riding Academy in November of last year. Can't say enough about the program or the instructors that Mike Bruno's supplied!!! Patient, more than capable of handling all of us and knowledgeable beyond what would have been necessary to get us through the course!! While I may not be in a position to afford a Harley right now, the bikes Mike Bruno's supplied for the course definitely wet my appetite for one!!

Ive been a customer of Mike Brunos for 9 months now for service and parts. But the time finally came to trade my bike in. Zack and Ryann were very approachable, reasonable, and not at all pushy. From start to finish, the process was smooth, comfortable, and transparent. In the end, I had a deal I couldnt refuse. When all was said and done and it was time to sign the dotted line, I gotta say, Mike Landry is the most organized finance guy Ive ever seen. My dude had me in and out in minutes with everything fully explained. Again, the level of comfort and transparency was unmatched. In all my years of buying vehicles (motorcycle and auto) Ive never seen a dealer come close to these guys. They truly have a genuine concern for their customer base and have their priorities in order. As for parts and service, theyve always taken care of me on my 21 Pan America and I know they will continue to do so with my 22! Many thanks to the team! Merci Beaucoup! (Employee: Ryann Hudson, Zack Marcotte, Mike Landry, Elisha Odendhal)

Absolutely Amazing customer service (Employee: Ryann Hudson)

Great bunch of guys that worked hard to make the sale happen. Great place to buy a bike. (Employee: Gaige Nicolosi, Jason Fortuna, Jay Frame, Nate Lasker, Mike Landry)

I work in retail and Ive been annoyed by car sales associates, however, yesterday Zack showed me how true customer service and sales should be. Zack not only was friendly, knowledgeable, but it was as if we knew him as childhood friends. If he didnt know the answer to something he was on google and you tube looking up the answer faster than I could type it in myself. And most times it takes forever with paperwork and processes but Zack was constantly taking care of us and getting the process moved smoothly. He even checked in on us several hours later to see how the ride home was and if everything was ok. Again I say TRUE customer service that is rarely found!! If there were more stars it would be selected 10 and higher, Great great guy!!! Thank you Zack!!! (Employee: Zack Marcotte)

Enjoyed doing business with Ryann , Zach & Jay thanks for getting the job done (Employee: Ryann Hudson)